Privacy Policy — Tuearis Cyber

Effective Date: 27 September 2025
Last Updated: 10 October 2025

Thank you for choosing Tuearis Cyber (“Tuearis,” “we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit https://www.tueariscyber.com (the “Site”) or use our services. By accessing the Site or using our services, you agree to this Policy.

1) Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, company name, job title, postal address, email address, phone number, and details submitted via forms or chat.
• Business Information: Company size, industry, service requirements, security interests, and notes from discovery calls or demos.
• Payment & Billing Information: When you purchase services, limited billing details (e.g., billing address). If card payments are used, processing is handled by a PCI-compliant provider; we do not store full card numbers.
• Usage Data & Device Information: IP address, browser type/version, device identifiers, pages visited, time on page, referral source, error logs, and interactions with forms and downloads.
• Communication Data: Emails, support requests, meeting notes, and feedback.
• Event & Marketing Data: Webinar registrations, content downloads, and campaign attribution (UTMs).
• Job Applicant Data (if applicable): Resume/CV, work history, qualifications, and references.

No Special Categories: We do not intentionally collect sensitive personal data (e.g., health, biometric, or precise geolocation) via the Site.

2) How We Use Personal Information

We process personal information to:

• Provide Services: Deliver assessments, security services, ebooks, webinars, and customer support.
• Operate the Site: Maintain, troubleshoot, and secure our website and infrastructure.
• Communicate: Respond to inquiries, send transactional notices, and provide service updates.
• Improve & Personalize: Analyze usage to enhance content, features, and user experience.
• Marketing (with choices): Send newsletters, event invites, and relevant content. You can opt out anytime.
• Compliance & Protection: Meet legal obligations, enforce terms, prevent fraud, and safeguard our rights, users, and the public.

3) Legal Bases for Processing (EEA/UK visitors)

Where GDPR/UK GDPR applies, our processing is based on:

• Contract: To provide requested services or fulfill downloads you initiate.
• Legitimate Interests: Website operations, security, product improvement, and B2B marketing balanced with your rights.
• Consent: Non-essential cookies/analytics and certain marketing activities.
• Legal Obligation: Recordkeeping, tax, and compliance.

4) Sharing & Disclosure

 

We do not sell personal information. We share it only with:

• Service Providers/Processors: Trusted vendors who support hosting, analytics, email delivery, CRM, payment processing, security (e.g., WAF, DDoS protection), webinar platforms. They are bound by confidentiality and data-processing terms.
• Business Partners (with consent): Co-hosted events, joint content, or referrals you opt into.
• Legal & Safety: To comply with law, valid legal requests, or to protect rights, safety, and security.
• Business Transfers: In a merger, acquisition, or asset sale, data may transfer subject to this Policy.

5) Data Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data, including encryption in transit, access controls, and least-privilege practices. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6) Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, to meet legal obligations, resolve disputes, and enforce agreements. Typical retention periods:

• Marketing & analytics records: 12–24 months (or sooner if you opt out/ask for deletion).
• Contract & billing records: 7 years (or as required by law).

7) Your Choices & Rights

• Access/Correct/Delete: You may request access, correction, portability, or deletion of your personal information.
• Marketing Opt-Out: Unsubscribe from emails via the link in messages or contact us.
• Cookie Controls: Manage preferences via our cookie banner or your browser settings (see Cookie Policy).
• Do Not Track: Our Site does not currently respond to DNT signals.

Region-Specific Rights

• EEA/UK/Swiss Residents: Have rights under GDPR/UK GDPR including to object, restrict processing, and lodge a complaint with a Supervisory Authority.
• California Residents: Have rights under CCPA/CPRA, including to know, delete, correct, opt out of “selling/sharing,” and non-discrimination. We do not sell personal information for monetary consideration. Where cross-context behavioral advertising may be deemed “sharing,” you can opt out via our cookie preferences.

To exercise rights, see Contact Us below. We may need to verify your identity and will respond within applicable timeframes.

8) International Data Transfers

If you access the Site outside the United States, your information may be processed in the U.S. and other countries that may have different data protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

9) Children’s Privacy

Our services and Site are intended for business professionals and are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child provided information, contact us and we will delete it.

10) Third-Party Links & Integrations

Our Site may include links or integrations (e.g., reCAPTCHA, webinar platforms, video embeds). Their privacy practices are governed by their policies. We encourage you to review them.

11) Changes to This Policy

We may update this Policy from time to time. We will post the updated version and revise the “Last Updated” date. Material changes may be communicated via the Site or email.

Contact Us

 

Tuearis Cyber
8911 N Capital of Texas Highway Suite 4200 Austin, TX 78759 

Email: info@tueariscyber.com 

Phone:  +1 (855) 580-0055